When they wanted an in-vehicle storage solution for their roadside recovery vehicles, the Bott team were able to develop the ideal package based around our Vario range. Allianz have subsequently taken delivery of 25 fully fitted BMW 520d estates. These vehicles allow technicians to safely carry and access the equipment they need and also ensure customers are looked after by their technicians.
Tailored to the exact needs of the technicians delivering the Allianz Partners roadside assistance service, the complexity of this build required over 40 hours of work between the two parties, ensuring the conversion worked in the real-world environment.
A focus on maximising customer satisfaction is one of the main goals at Bott, which is why we carry out vehicle handovers onsite, and invite Allianz technicians to be part of the handover process. Vehicles are checked by the technicians and any issues resolved, if necessary.
Allianz Partners has a long-standing relationship with Bott, who are our preferred partner for our service vehicle conversions. The partnership began in 2012 when they converted our Volkswagen T5 vehicles and now working closely with us to convert our latest fleet of Ford Transit Customs. Bott have been very proactive in coming up with specific solutions for our business needs, listening to what we need, offering us a number of alternatives and then designing and implementing a workable solution. They have managed the whole process from design to handover in a well-run and professional manner, backed by excellent project communication by their account manager at all times. The final result is the best fleet of assistance vehicles we have had to date. As a business we have been very happy with the service provided by Bott and would highly recommend the company and its team of professionals to anyone considering a specialist vehicle conversion.
Working with Allianz Partners is a challenging but very rewarding project. I work very closely with Adrian Cox [Allianz Technical Manager] to achieve the end goal, Adrian has great technical knowledge and because of that a good understanding of what is achievable. Personally, I am very proud to work on such a complex build, that meets the customer needs. Carrying out the handovers here at Bott provides a great opportunity for me to not only ensure the customer is happy, but also build my relationship with them.
